01 / Discovery Call Script & Prep Sheet

$12.00

This downloadable HTML file gives you a structured, repeatable framework for running discovery calls — so you walk in prepared, ask the right questions, and walk out with everything you need to write a proposal that wins.

Purpose

  • Give you a consistent, professional call structure you can use verbatim or adapt to your style.

  • Help you ask questions that position you as a consultant, not a vendor.

  • Surface the real problem — not just the surface symptom — and the business context you need to craft a compelling proposal.

  • Qualify prospects early so you invest time only in opportunities that can become successful engagements.

What's included

  • Structured discovery script with an opening, agenda-setting section, and call close — ready to use from your first call.

  • Question flows organised by objective:

    • Business context and project goals

    • Current situation, constraints, and past attempts

    • Stakeholders, decision process, budget, and timeline

    • Success metrics and what "done well" looks like

    • Risks, dependencies, and scope clarity

  • The Hero & Guide framework applied to your opening — so you position yourself as the expert guide, not the hero fighting for the job.

  • Conditional prompts and suggested branching to handle evasive or underinformed prospects.

  • Pre-call prep fields to capture research, context, and your strategic intent before the call starts.

  • A post-call notes template that maps directly into a proposal outline.

  • Pipdecks® Storyteller Tactics reference — the deck that underpins the Hero & Guide positioning used throughout.

How it helps you win

  • Positions you as a consultative partner: question sequences are designed to draw out strategic intent, not just project details.

  • Reduces scope creep: getting clarity on what's in and out of scope at discovery prevents misaligned expectations before any proposal is written.

  • Improves proposal accuracy: captured context and prioritised goals let you recommend the right scope at the right budget.

  • Speeds proposal production: the post-call notes template is structured to feed directly into a proposal outline.

  • Increases conversion quality: qualification questions filter poor-fit leads before you invest hours in a full proposal.

Who this is for

  • Interior designers who run paid or unpaid discovery calls before submitting proposals.

  • Designers who want to move away from quoting from a brief and toward consultative, problem-led selling.

  • Studio owners who want a consistent sales process they can train staff or collaborators on.

How to use

  1. Pre-call: complete the prep fields — research the client, set your strategic intent, review the question flows.

  2. During the call: follow the script and question flows; capture answers in the notes template.

  3. Post-call: complete the post-call checklist and map your notes into your proposal structure.

Deliverable details

  • File type: single downloadable HTML file — lightweight and accessible.

  • No external dependencies: all styling and scripts are embedded so it works offline.

  • Editable: fillable fields throughout; HTML comments indicate where to customise phrasing and company-specific details.

Why this matters

A weak discovery process leads to misunderstood scope, inaccurate pricing, and proposals that fail to win — or win the wrong work. This template gives you a practical, structured starting point to run discovery like a consultant: uncover the real problem, qualify fit, and set up proposals that close.

This downloadable HTML file gives you a structured, repeatable framework for running discovery calls — so you walk in prepared, ask the right questions, and walk out with everything you need to write a proposal that wins.

Purpose

  • Give you a consistent, professional call structure you can use verbatim or adapt to your style.

  • Help you ask questions that position you as a consultant, not a vendor.

  • Surface the real problem — not just the surface symptom — and the business context you need to craft a compelling proposal.

  • Qualify prospects early so you invest time only in opportunities that can become successful engagements.

What's included

  • Structured discovery script with an opening, agenda-setting section, and call close — ready to use from your first call.

  • Question flows organised by objective:

    • Business context and project goals

    • Current situation, constraints, and past attempts

    • Stakeholders, decision process, budget, and timeline

    • Success metrics and what "done well" looks like

    • Risks, dependencies, and scope clarity

  • The Hero & Guide framework applied to your opening — so you position yourself as the expert guide, not the hero fighting for the job.

  • Conditional prompts and suggested branching to handle evasive or underinformed prospects.

  • Pre-call prep fields to capture research, context, and your strategic intent before the call starts.

  • A post-call notes template that maps directly into a proposal outline.

  • Pipdecks® Storyteller Tactics reference — the deck that underpins the Hero & Guide positioning used throughout.

How it helps you win

  • Positions you as a consultative partner: question sequences are designed to draw out strategic intent, not just project details.

  • Reduces scope creep: getting clarity on what's in and out of scope at discovery prevents misaligned expectations before any proposal is written.

  • Improves proposal accuracy: captured context and prioritised goals let you recommend the right scope at the right budget.

  • Speeds proposal production: the post-call notes template is structured to feed directly into a proposal outline.

  • Increases conversion quality: qualification questions filter poor-fit leads before you invest hours in a full proposal.

Who this is for

  • Interior designers who run paid or unpaid discovery calls before submitting proposals.

  • Designers who want to move away from quoting from a brief and toward consultative, problem-led selling.

  • Studio owners who want a consistent sales process they can train staff or collaborators on.

How to use

  1. Pre-call: complete the prep fields — research the client, set your strategic intent, review the question flows.

  2. During the call: follow the script and question flows; capture answers in the notes template.

  3. Post-call: complete the post-call checklist and map your notes into your proposal structure.

Deliverable details

  • File type: single downloadable HTML file — lightweight and accessible.

  • No external dependencies: all styling and scripts are embedded so it works offline.

  • Editable: fillable fields throughout; HTML comments indicate where to customise phrasing and company-specific details.

Why this matters

A weak discovery process leads to misunderstood scope, inaccurate pricing, and proposals that fail to win — or win the wrong work. This template gives you a practical, structured starting point to run discovery like a consultant: uncover the real problem, qualify fit, and set up proposals that close.